Last updated: September 2026

1. Who we are

This website is operated by Zone In Digital ("Zone In Digital", "we", "us", "our"). We provide digital signage hardware, software, and integration services, including the Captiv8 content management platform, primarily to commercial and hospitality customers.

This policy explains what information we collect when you visit zoneindigital.com, request a demo, contact us, or use the Captiv8 platform, and what choices you have about that information.

2. Information we collect

We collect information in a few different ways:

Information you give us directly

• Contact details submitted through forms on this site — name, company, email address, phone number, and any message you send us
• Information provided when you request a demo, request a quote, or sign up for the Captiv8 platform
• Account details and content you upload if you or your organisation use the Captiv8 platform

Information collected automatically

• Standard web log data such as IP address, browser type, device type, and pages visited
• Cookie data as described in the Cookies section below
• For Captiv8 hardware deployments, basic device and connectivity status (for example, whether a screen is online) used to monitor uptime and support your network

3. How we use your information

We use the information we collect to:

• Respond to enquiries, provide quotes, and schedule demos
• Set up, operate, and support your Captiv8 account and connected hardware
• Send you information you've requested, such as pricing or product updates — you can opt out of marketing communications at any time
• Maintain the security and reliability of our website and platform
• Understand how our website is used so we can improve it

We do not sell your personal information to third parties.

4. Cookies

Our website uses cookies — small text files stored on your device — to support core functionality and to understand how the site is used.

• Necessary cookies are required for the website to function and cannot be switched off. They don't store personal information.
• Functional cookies remember choices you make, such as login sessions on the Captiv8 platform.
• Analytics cookies help us understand site traffic and usage patterns so we can improve the site. These are only set with your consent where required by law.

You can control or delete cookies through your browser settings at any time. Restricting cookies may affect how parts of this website or the Captiv8 platform function.

5. Third-party services & embedded content

Pages on this site may include content embedded from other websites (for example, videos), which behaves as if you had visited that other website directly — it may collect data about you, set its own cookies, and monitor your interaction with the embedded content.

We also work with trusted third-party providers to support the operation of this website and the Captiv8 platform, such as cloud hosting, payment processing, and customer support tools. These providers only receive the information necessary to perform their function and are not permitted to use it for any other purpose.

6. How long we retain data

We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Account and content data held within the Captiv8 platform is retained for the duration of your subscription and for a reasonable period afterward, unless you request earlier deletion.

7. Your rights

Depending on where you're located, you may have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your personal information, subject to any legal or contractual retention requirements
• Object to or restrict certain uses of your information
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us using the details below.

8. Data security

We use reasonable technical and organisational measures to protect the information we hold, including secure hosting infrastructure and access controls on the Captiv8 platform. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's privacy

Our website and services are intended for business use and are not directed at children. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We'll update the "Last updated" date at the top of this page whenever we make changes.

11. Contact us

If you have questions about this policy or how we handle your information, get in touch: